Sure. If you can let us know at least 24 hours in advance – we will be happy to arrange this for you.
I am going on a holiday, what do I need to do?
If you’re going away, please let us know at least 48 hours in advance. Many of our clients continue their cleaning while they’re on holiday so they return to a beautifully clean home.
What happens if my regular appointment falls on a public holiday?
We don’t charge any extra for cleaning on weekends and public holidays as we don’t want to disrupt your cleaning services. But, if you’d prefer to reschedule your clean, please let us know and we’ll make arrangements to move it to another day.
How do I cancel or reschedule an appointment?
If you need to cancel or reschedule your appointment, please text or call Mindy at least 48 hours beforehand, so we can adjust our schedule and itinerary accordingly.
We’ll work with you to reschedule your appointment by checking the availability of your current cleaning team. If they’re not available for your new time, we’ll organise another cleaning team to make sure you don’t miss out.