I am going on a holiday, what do I need to do?

If you’re going away, please let us know at least 48 hours in advance. Many of our clients continue their cleaning while they’re on holiday so they return to a beautifully clean home.

How do I cancel or reschedule an appointment?

If you need to cancel or reschedule your appointment, please text or call Mindy at least 48 hours beforehand, so we can adjust our schedule and itinerary accordingly.

We’ll work with you to reschedule your appointment by checking the availability of your current cleaning team. If they’re not available for your new time, we’ll organise another cleaning team to make sure you don’t miss out.